Over two thirds (72%) of financial advisers think providers do not give enough clear and consistent information about how to complete expressions of wishes.

Advisers are receiving mixed messages from providers, according to SIPP provider Curtis Banks.

The SIPP provider said that whilst it is important providers are flexible with expressions of wishes, so clients can make plans that work for their individual circumstances, there needs to be a balance to avoid overwhelming people with options.

Jessica List, pension technical manager at Curtis Banks, said: “I think providers consistently emphasise the important role expressions of wishes play in death benefits planning; however, it also seems that across the industry there are different approaches to helping people navigate the complexities of the current rules. This can lead to advisers and their clients feeling that they’ve received mixed messages and, rather than helping, can end up adding to the confusion instead.”

The same survey of 92 advisers found that 35% had been approached by potential new clients seeking advice after inheriting money.

The survey found that 54% of adviser had clients who had inherited funds in beneficiaries’ drawdown and 38% had clients who had inherited a lump sum death benefit.

Curtis Banks polled 92 financial advisers during a webinar on 1 March.