Ombudsman to charge CMCs £250 per case

The Financial Ombudsman Service has set out proposed fees for Claims Management Companies (CMCs) and other 'professional representatives', following the introduction of legislation in parliament.

Read more...

FOS uphold rate steady at 35% as complaints rise

The Financial Ombudsman Service’s uphold rate has remained steady at 35% despite a rise in new enquiries and complaints about financial products.

Read more...

Ombudsman upholds lower percentage of complaints

The Financial Ombudsman Service’s complaint uphold rate dropped to 34% in the quarter between April and June, down from 37% in the second half of 2021.

Read more...

FOS to increase award limit by £20k to £375k

The Financial Ombudsman Service (FOS) has been given the go ahead by the FCA to increase its maximum compensation award to £375,000 from 1 April.

Read more...