Wealth manager and Financial Planner St James’s Place could drop out of the FTSE 100 in FTSE Russell’s next quarterly reshuffle.

The Financial Ombudsman Service received a total of 95,349 complaints between 1 July and 31 December 2023 compared to 79,921 complaints in the same period in 2022.

Net inflows to under-fire wealth manager St James’s Place slumped 64.5% in the first quarter of the year compared to last year, but funds under management climbed again.

Wealth manager St James’s Place will offer access to its financial adviser virtual reality empathy training to non-SJP trainees through two VR in-person sessions through the Chartered Insurance Institute (CII) in May and June.