Industry mourns death of Pensions Ombudsman chair

Industry colleagues, friends and family are mourning the death of consumer champion Caroline Rookes, chair of The Pensions Ombudsman.

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Regulators hail effectiveness of working together

The UK’s financial regulators have claimed that by working together they achieved better outcomes for members of the British Steel Pension Scheme (BSPS) as well as savers thinking of transferring their pensions.

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Pensions firm must compensate client for "significant distress"

A pensions provider has been told to compensate a client with £1,425 for "protracted and significant annoyance and distress".

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