Customer complaints changes to be made by regulator
- Monday, 17 November 2014
- Articles
Changes to the way firms deal with consumer complaints look set to be made by the FCA after a thematic review.
Read more...Number of consumer complaints down by 500,000
- Wednesday, 16 October 2013
- Articles
Consumer complaints reported by financial services firms fell by 500,000 between the second half of 2012 and the first half of 2013, according to the FCA.
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