FCA misses communication and authorisation targets

The Financial Conduct Authority has missed several operating service targets in communications and application processing times for the 2021/22 financial year.

Read more...

Room for better platform service - survey

Defaqto’s latest Platform Service Review has found an improvement in financial adviser satisfaction but with room for improvement in several areas.

Read more...

Advisers getting better pensions service - survey

Data and ratings provider Defaqto says its annual review of pension provider service has found a greater level of satisfaction among advisers.

Read more...

Pension Freedoms servicing 'below expectations' - survey

A new survey of financial advisers has found that the servicing of Pension Freedoms business is “well below expectations.”

Read more...