The proportion of Sipp complaints upheld during this financial year is higher than the last, with one quarter still to go.

The Financial Ombudsman Service has ruled in favour of a client who complained over advice to transfer the value of his protected rights into a new Sipp.

The FOS has ruled against an advice firm over complaints of “poor service” after it failed to review the finances of a new client.

The requirement to seek financial advice has been identified as among the main reasons why people have made official complaints about pension freedoms.