The Coronavirus pandemic has left over a quarter of adults with low financial resilience, according to the latest Financial Lives survey from the Financial Conduct Authority (FCA).

The FCA is to consult on tougher rules to beef up protection for up to 24m vulnerable consumers.

The FCA has launched a consultation on proposed guidance for firms on the fair treatment of vulnerable customers.

Plans for a new industry code on vulnerable customers at renewal and to publish industry data on how many claims are accepted for motor, property and travel products, will be announced by ABI chairman and AXA UK CEO Paul Evans today.