Ombudsman

40% rise in complaints to Financial Ombudsman

The number of complaints received by the Financial Ombudsman Service climbed by more than 40% in the last three months of 2024.
Change management specialist joins Ombudsman

Change management specialist Marc Harris has joined the Financial Ombudsman Service (FOS) as its new chief operating officer.
Ombudsman launches pension underpayments investigation

The Parliamentary Ombudsman has launched an investigation into State Pension underpayments to tens of thousands of married women.
Ombudsman reports 27% increase in complaints for latest period
Ombudsman warns that insurance complaints are on the up
Barclays warns of 'real harm' caused by claims management companies
Ombudsman proposes to increase compulsory levy to £23m
PPI sees complaints to the Ombudsman soar to record levels
FOS Chief Ombudsman Ceeney steps down after 4 years
UCIS: Rule changes lead to investors questioning advice
FOS £150k compensation cap may be raised
Ombudsman plans to freeze case fees again
Ombudsman reports 23% increase in pension complaints
FOS: SJP adviser wrong over pension plan suitability
FOS rules against advice firm over investing in UCIS
Some advisers’ FOS concerns 'based on misunderstanding'
Cost to run FOS set to rise by about £30million
FOS rules firm was wrong over insistent client claim
FOS rules against IFA over Sipps property case
Widow wins £80k death benefit claim against pensions firm

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