It said the renewed scheduling of onboarding dates has refocused provider priorities onto when and how they will connect to the dashboard.

Origo has developed the Origo Dashboard Connector, a separate specifically-designed technology to help providers securely connect to the infrastructure.

The first providers and schemes will connect with live policyholder and scheme member data from April 2025, with volunteer ISP participants connecting from August this year to test the ecosystem.

The firm said it expects many providers to want to connect to the dashboard as early as possible to test and meet consumer requests and ensure they are dashboard ready.

Anthony Rafferty, chief executive Origo, said: “Providers are coming to us keen to ensure they have a robust and secure connection to the pensions dashboard central digital architecture ahead of their onboarding schedule.

“Providers can connect directly to the dashboard but that requires considerable internal resource and most providers will be looking to prepare for connection via an integrated service provider.”

Pension providers and schemes will receive multiple fields of data from the dashboard, and will match it with their records, Origo said. Where there is a partial match, for example where the surname, date of birth and postcode match but the national insurance number is different, providers need a reliable process in place to help deal with it, the firm said. 

It predicted that when the dashboard availability point is live, every pension provider will need to cope with find request volumes of 75,000 per day at peak. Pension providers will need to cope with the volume for a period of years. 

Once pensions are found, the scale challenge for industry is to also handle the volume of view requests they receive. 

Origo also predicted that a pension provider with a million customers could receive 200,000 view request per day, as people view their pension data more often.