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  • Ombudsman launches pension underpayments investigation

    The Parliamentary Ombudsman has launched an investigation into State Pension underpayments to tens of thousands of married women.
  • Natalie Ceeney, FOS chief executive and chief ombudsman

    Ombudsman reports 27% increase in complaints for latest period

  • Natalie Ceeney, chief executive of FOS

    Ombudsman warns that insurance complaints are on the up

  • Barclays logo

    Barclays warns of 'real harm' caused by claims management companies

  • Natalie Ceeney, chief executive of FOS

    Ombudsman proposes to increase compulsory levy to £23m

  • Complaints received during three months to 31 Dec 2012. Source: FOS

    PPI sees complaints to the Ombudsman soar to record levels

  • Chief Ombudsman Natalie Ceeney

    FOS Chief Ombudsman Ceeney steps down after 4 years

  • FOS building

    UCIS: Rule changes lead to investors questioning advice

  • FOS £150k compensation cap may be raised

  • FOS headquarters

    Ombudsman plans to freeze case fees again

  • FOS website

    Ombudsman reports 23% increase in pension complaints

  • FOS headquarters

    FOS: SJP adviser wrong over pension plan suitability

  • FOS building

    FOS rules against advice firm over investing in UCIS

  • Some advisers’ FOS concerns 'based on misunderstanding'

  • Cost to run FOS set to rise by about £30million

  • FOS rules firm was wrong over insistent client claim

  • FOS rules against IFA over Sipps property case

  • Widow wins £80k death benefit claim against pensions firm

  • The Financial Ombudsman Services

    Budget trouble for Ombudsman as complaints rise

  • FOS website

    FOS SIPPs cases set to be 25% up year on year

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