The Financial Conduct Authority has appointed Sue Lewis as chair of the independent Financial Services Consumer Panel.
This panel represents the interests and concerns of consumers in the policy development of the FCA.
Ms Lewis will take over from Adam Phillips on 1 July. Mr Phillips has chaired the panel since December 2008.
Mr Lewis is currently the Consumer Advocate Member on the Chartered Insurance Institute's Professional Standards Board, and is a Trustee of the Personal Finance Education Group and of Stepchange, a debt advice charity.
As a consultant, Ms Lewis has advised Which? on consumers and financial services, and worked with the Organisation for Economic Cooperation and Development (OECD) on financial education.
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John Griffith-Jones, chairman of the FCA said: "I am pleased to have been able to make such a strong appointment as Consumer Panel chair. Ms Lewis has a passionate interest in consumer issues coupled with vast experience in financial services policy. I look forward to working closely with her and the Panel.
"I am particularly grateful to the previous chair Adam Phillips both for his valuable contribution to the success of the Panel and his long service. Mr Phillips joined the Panel in March 2004 and has been Consumer Panel chair since December 2008. Under his leadership the Panel has gained a respected track record for advising the FSA and provided constructive input during the transition to the FCA."

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