Fines worth just under £170,000 were handed out to firms for auto-enrolment failings in the 12 months from April 2014. Read more ...
Shake up of ISA and cash saving accounts sector by FCA
- Thursday, 23 July 2015
- Articles
Jargon must be binned as part of an FCA shake up to simplify switching between cash savings accounts, providers have been told. Read more ...
Complaints: One day-targets and premium phone charges to be axed
- Thursday, 23 July 2015
- Articles
A one-day target for finance firms to resolve customer complaints is to be abolished while premium rate charges will be banned. Read more ...
FCA: We're making enforcement decisions more transparent
- Friday, 10 July 2015
- Articles
The FCA says it is making decisions on whether to refer a firm or individual to its enforcement division for a formal investigation more ‘transparent’. Read more ...
Pensions Ombudsman: Hard for us to keep pace with demand
- Friday, 03 July 2015
- Articles
The Pensions Ombudsman has admitted it has been struggling to cope with rising demand as figures show a 42% increase in investigations over five years. Read more ...
FCA: Use comics to communicate better with consumers
- Thursday, 25 June 2015
- Articles
Comics are one of the “smarter and more effective” ways firms should be communicating with consumers, the FCA has suggested. Read more ...
FCA sets out poor value insurance product review
- Wednesday, 24 June 2015
- Articles
The FCA has set out options for measuring value of general insurance products following concerns about poor value and a lack of effective competition. Read more ...
Rubber stamped: Advisers get £74.9m bill to pay for the FCA
- Tuesday, 23 June 2015
- Articles
A £75m bill is heading the way of financial advisers to pay for the FCA in this financial year – a jump of 10.2%. Read more ...
FCA told: Probe pension firms on failure to treat consumers fairly
- Thursday, 18 June 2015
- Articles
The FCA must fire a warning to firms that barriers stopping savers accessing their pensions are unacceptable, the Government has commanded. Read more ...
Chancellor: UK financial sector to be world's best regulated
- Wednesday, 17 June 2015
- Articles
Chancellor George Osborne has set out his ambitions to make Britain’s financial services sector the best regulated in the world and to have the highest standards. Read more ...