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Consumer complaints contradict provider perceptions
FOS receives hundreds of ‘ambulance chaser’ complaints
FCA data shows 4.29m complaints for first half of 2019
Financial complaints soar to over 6m - FCA
FOS reports 117,000 fewer complaints
FOS receives 3,500 Coronavirus related complaints
FCA appoints new Complaints Commissioner
FOS complaints fall to lowest level for 7 years
FOS says Covid-19-related complaints top 10,000
FOS reports 30% complaints rise due to Covid-19
Nearly 2m financial complaints in 6 months - FCA
Pension complaints drop 69% - report
SIPP adviser shuts after surge in CMC-linked complaints
FOS warns of ‘dramatic’ rise in scam complaints
FOS sees 30% increase in money transfer scams
FOS plans major shake-up to improve service
FOS plans £44m increase in budget as cases rise
FOS pushes back complaints to firms
FCA bans adviser after 13 FOS complaints
FOS quick settlement push sees £22m redress to consumers
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