There is little doubt that in 2018 the FCA’s call centre was in a mess. Demoralised, poorly trained staff were inundated with a barrage of calls from consumers, some of them angry and abusive, even racist and homophobic.
Redemption is a powerful force and it is likely to be the driving force behind fallen fund manager Neil Woodford’s unexpected comeback plans revealed this week.
Shortcomings at the FCA call centre meant the watchdog failed to take early action on the failed mini-bond firm London Capital & Finance (LCF) despite over 600 calls from worried clients.
Bank of England Governor Andrew Bailey, former CEO of the FCA, is due to be grilled today by MPs about regulation of the £236m failed mini-bond firm London Capital & Finance.
The Financial Conduct Authority received 238,711 malicious and unsolicited emails in one three month period in 2020, according to a Freedom of Information request.
The Financial Conduct Authority has confirmed that international financial firms seeking authorisation must have an active place of business in the UK to operate in the UK market post-Brexit.
The Financial Conduct Authority has won an interim restitution order of £676,000 against 5 of the 7 defendants accused of carrying on unauthorised deposit taking.
Wealth manager trade body PIMFA has called for radical reform of the advice sector to reach more consumers.
Investment scam victims are losing an average of £45,000 each to fraudsters and falling prey to a soaring number of 'clone' investment scams, latest figures from Action Fraud reveal.
Wealth manager trade body PIMFA has attacked the FSCS forecast today of a £1bn compensation levy as a “scandal” which points to regulation failing consumers and firms.
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